by Jordi Cabot | Mar 3, 2022 | Features, General, Opinion, Platforms
Orchestration is the automated configuration, coordination, and management of computer systems and software[1]. The term became popular with the mainstream adoption of web services and service oriented architectures (SOA) as there was the need to align and complement...
by Marcos Gómez | May 7, 2021 | Features, Examples, Technical
We all use emojis to express our sentiments in an easier, more effective way. With emojis, we can express, enhance or modify the sentiment of a sentence. But emojis are also used to replace some words, or just for fun. The use of emojis opens a new window to sentiment...
by xatkit | Mar 22, 2020 | Features, Technical
You probably want your bot to look as human as possible. And a key characteristic of (many) humans is their empathy, i.e. the ability to understand the feeling of the person we are talking to and to adapt our response to those feelings. I want my chatbots to show the...
by xatkit | Nov 27, 2019 | Opinion, General
Human-bot interactions are more successful when bots are able to hide they are bots. There are many aspects that can help a bot look more like a human (beyond, passing the Turing test 🙂 ). Obviously, the first one is making sure that the bot (and the NLU engine behind...