by Jordi Cabot | Aug 4, 2022 | eCommerce, Opinion
When a potential buyer comes to your site, either it easily finds what she wants or just leaves. At most, if there is a chat window available, she’ll try to ask there a quick question before exiting the site. But a buyer will never fill a form (when was the last...
by Jordi Cabot | Mar 3, 2022 | Features, General, Opinion, Platforms
Orchestration is the automated configuration, coordination, and management of computer systems and software[1]. The term became popular with the mainstream adoption of web services and service oriented architectures (SOA) as there was the need to align and complement...
by Jordi Cabot | Dec 20, 2021 | Features, Platforms, Technical
I’m sure you often get questions from your visitors and think “but this is already on the website!”. You then added a chatbot to your site to filter out the most common questions. But what about all the rest. Adding more and more questions to the bot...
by Jordi Cabot | Oct 31, 2021 | Opinion, Technical
Most people are stunned when they realize that the Xatkit bot engine is written in Java. True, the vast majority of AI / Machine Learning projects are written in Python. But this doesn’t mean that you should go with Python when starting your own project. And...
by Jordi Cabot | Jul 20, 2021 | Opinion, General
As part of the “New Technologies and Grief” workshop, I was asked to give a talk on the technological limits of chatbot development. As you already know, chatbots are becoming a common presence in our lives. They pop-up in many of the websites we visit,...