by xatkit | Jan 27, 2022 | eCommerce, Examples, General
As part of our participation in XarTec Salut, we are investigating the role that chatbots can play in different eHealth related aspects, from anti-bullying bots to chatbots expert in selling health products. For this latter scenario, we wanted to understand how well...
by xatkit | Nov 30, 2021 | Examples, General, News
Any child is at risk of being bullied. Stats show that 20% of kids suffer some type of bullying (source: NACE association) which may lead to serious negative outcomes including mental health issues, substance use or even suicide. Bullying is unwanted, aggressive...
by xatkit | Oct 4, 2021 | Examples, General
One of the selling points of Xatkit is how fast and easy is to get your own custom eCommerce chatbot. By “your own” we mean a bot that understands your shop data and product catalog and can we use it to provide custom answers to your clients. E.g. if a...
by Marcos Gómez | May 7, 2021 | Features, Examples, Technical
We all use emojis to express our sentiments in an easier, more effective way. With emojis, we can express, enhance or modify the sentiment of a sentence. But emojis are also used to replace some words, or just for fun. The use of emojis opens a new window to sentiment...
by Marcos Gómez | Apr 7, 2021 | Features, Examples, Technical
You cannot just assume a visitor will talk to the bot in a language the bot understands. In order to reply, even if it’s to give a proper “I don’t speak XXX” message, your chatbot needs to integrate a language detector that it can use to...
by Marcos Gómez | Mar 16, 2021 | Features, Examples, Technical
The Xatkit team worries about good behavior in chatbots. Respect is fundamental in Internet communication. This also applies to chatbots. We don’t want you to offend our bots. And even more important, we don’t want our clients to waste resources in...
