by xatkit | May 7, 2020 | Opinion
Chatbots are becoming a common component of many types of software systems. But they are typically developed as a side feature using ad-hoc tools and custom integrations. We believe chatbot design should play a more central role in software development processes. Even...
by Jordi Cabot | Mar 30, 2020 | Opinion
The current coronavirus disease (COVID-19) is collapsing hospitals all around the world. But it’s also collapsing all kinds of emergency response support systems. Emergency phone numbers have easily tripled the number of calls they get these days. Many of them...
by Jordi Cabot | Feb 2, 2020 | Opinion
The Pareto Principle, also known as 80/20 rule, is one of the most universal principles that exist. You can find in many aspects of your personal, social and working life. In its simplest formulation, the Pareto principle states that, for many events, roughly 80% of...
by xatkit | Nov 4, 2019 | Examples, Opinion
We are flooded with open data and bombarded with constant news of new open data initiatives by all kinds of local, regional and national organizations. As an example, see the open data portal of the city of Barcelona, the Catalan catalogue or the Spanish one. To give...
