by Jordi Cabot | Aug 4, 2022 | eCommerce, Opinion
When a potential buyer comes to your site, either it easily finds what she wants or just leaves. At most, if there is a chat window available, she’ll try to ask there a quick question before exiting the site. But a buyer will never fill a form (when was the last...
by xatkit | Jul 18, 2022 | General, Opinion
Chabots are being increasingly adopted in various domains such as e-commerce, customer service, eHealth or to support internal enterprise processes, among others. Many of these scenarios are susceptible to arise security risks of both the user and the system. For...
by xatkit | Jun 28, 2022 | General, Opinion
According to Gartner’s Hype Cycle for Artificial Intelligence 2021, chatbot technology is at its lowest point. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially...
by xatkit | May 23, 2022 | Opinion, Features, General
No-code solutions aim to empower non-technical people to create their own software solutions with zero need to code anything at all. Obviously, this limits the variety of applications you can build. We are basically looking at template-based frameworks. This is a...
by Jordi Cabot | Mar 3, 2022 | Features, General, Opinion, Platforms
Orchestration is the automated configuration, coordination, and management of computer systems and software[1]. The term became popular with the mainstream adoption of web services and service oriented architectures (SOA) as there was the need to align and complement...
by xatkit | Jan 31, 2022 | eCommerce, Opinion
We all want to know what our customers want. Even better, what would convert potential customers into real clients. But you cannot just ask them. Among other reasons because they will tend to tell you what they think you would like to hear. So if we cannot ask them,...
