by Jordi Cabot | Jul 20, 2021 | General, Opinion
As part of the “New Technologies and Grief” workshop, I was asked to give a talk on the technological limits of chatbot development. As you already know, chatbots are becoming a common presence in our lives. They pop-up in many of the websites we visit,...
by xatkit | May 23, 2021 | Features, General, Opinion
No-code solutions aim to empower non-technical people to create their own software solutions with zero need to code anything at all. Obviously, this limits the variety of applications you can build. We are basically looking at template-based frameworks. This is a...
by Jordi Cabot | Mar 7, 2021 | General, Opinion
Any technology can be used for good or evil purposes. And chatbots are no exception. Most chatbots are there to help you get the answer you need in the fastest possible way. Good chatbots show empathy and make sure the conversation with a visitor feels as natural as...
by Jordi Cabot | Feb 8, 2021 | Features, General, Opinion
No. I’m not out of my mind (yet). Nor should you expect this to be a post criticizing DialogFlow. I do believe that Xatkit is a better option than DialogFlow to build your bot on. I know I can’t be objective here and that this post probably sounds...
by Jordi Cabot | Jan 12, 2021 | Features, General, Opinion, Platforms
Orchestration is the automated configuration, coordination, and management of computer systems and software[1]. The term became popular with the mainstream adoption of web services and service oriented architectures (SOA) as there was the need to align and complement...
by Jordi Cabot | May 7, 2020 | General, Opinion
Chatbots are becoming a common component of many types of software systems. But they are typically developed as a side feature using ad-hoc tools and custom integrations. We believe chatbot design should play a more central role in software development processes. Even...
