by xatkit | Jul 18, 2022 | General, Opinion
Chabots are being increasingly adopted in various domains such as e-commerce, customer service, eHealth or to support internal enterprise processes, among others. Many of these scenarios are susceptible to arise security risks of both the user and the system. For...
by xatkit | Jul 7, 2022 | eCommerce, Platforms, Technical
We always aim to “educate” aspiring chatbot developers about the software challenges of building and running a good chatbot. Today we want to go a bit further and give you a behind-the-scenes look at all the languages, libraries and frameworks that must...
by xatkit | Jun 28, 2022 | General, Opinion
According to Gartner’s Hype Cycle for Artificial Intelligence 2021, chatbot technology is at its lowest point. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially...
by xatkit | May 23, 2022 | Opinion, Features, General
No-code solutions aim to empower non-technical people to create their own software solutions with zero need to code anything at all. Obviously, this limits the variety of applications you can build. We are basically looking at template-based frameworks. This is a...
by xatkit | May 9, 2022 | Features, Platforms, Technical
When parsing a user utterance, we need to identify the user intention (i.e. what the user wants) but also extract the parameters in the text that will be needed to answer the request. These parameters are called entities in the NLP world. And the process to extract...