Chatbots to fight coronavirus – Are they really useful?

Chatbots to fight coronavirus – Are they really useful?

The current coronavirus disease (COVID-19) is collapsing hospitals all around the world. But it’s also collapsing all kinds of emergency response support systems. Emergency phone numbers have easily tripled the number of calls they get these days. Many of them...
How to easily implement sentiment analysis in your chatbot

How to easily implement sentiment analysis in your chatbot

You probably want your bot to look as human as possible. And a key characteristic of (many) humans is their empathy, i.e. the ability to understand the feeling of the person we are talking to and to adapt our response to those feelings. I want my chatbots to show the...
A dark mode for your chatbot

A dark mode for your chatbot

Dark mode, dark theme or night mode, is a color scheme that uses light-colored text, icons, and graphical user interface elements on a dark background.  Dark mode is getting more and more popular. All operating systems and many well-known applications have added it as...
The Pareto Principle applied to the design of chatbots

The Pareto Principle applied to the design of chatbots

The Pareto Principle, also known as 80/20 rule, is one of the most universal principles that exist. You can find in many aspects of your personal, social and working life. In its simplest formulation, the Pareto principle states that, for many events, roughly 80% of...
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