by xatkit | Oct 6, 2020 | News, Awards, General
We’re very excited to announce that Xatkit has been selected for one of the Innovators 2019 funding awards, promoted by the Generalitat de Catalunya and intended “for value building and knowledge transfer projects developed by innovators on placements with...
by Jordi Cabot | May 7, 2020 | Opinion, General
Chatbots are becoming a common component of many types of software systems. But they are typically developed as a side feature using ad-hoc tools and custom integrations. We believe chatbot design should play a more central role in software development processes. Even...
by xatkit | Apr 15, 2020 | Releases, General
Wondering whether you need a chatbot? Or what chatbots are exactly useful for?. We believe our short chatbots introductory video provides the answers you’re looking for and also explains how our bot creation, hosting and monitoring services can help you get your...
by Jordi Cabot | Mar 30, 2020 | Opinion, General
The current coronavirus disease (COVID-19) is collapsing hospitals all around the world. But it’s also collapsing all kinds of emergency response support systems. Emergency phone numbers have easily tripled the number of calls they get these days. Many of them...
by xatkit | Mar 25, 2020 | Features, General
Most chatbot platforms focus, understandably, on all the cool features they offer to create great chatbots. But IMHO, a chatbot without proper monitoring is worth next to nothing. When you start creating a chatbot you think You know what your visitors will want to ask...
by Jordi Cabot | Feb 2, 2020 | Opinion, General
The Pareto Principle, also known as 80/20 rule, is one of the most universal principles that exist. You can find in many aspects of your personal, social and working life. In its simplest formulation, the Pareto principle states that, for many events, roughly 80% of...