by Jordi Cabot | Mar 7, 2021 | Opinion, General
Any technology can be used for good or evil purposes. And chatbots are no exception. Most chatbots are there to help you get the answer you need in the fastest possible way. Good chatbots show empathy and make sure the conversation with a visitor feels as natural as...
by Jordi Cabot | Feb 8, 2021 | Opinion, Features, General
No. I’m not out of my mind (yet). Nor should you expect this to be a post criticizing DialogFlow. I do believe that Xatkit is a better option than DialogFlow to build your bot on. I know I can’t be objective here and that this post probably sounds...
by Jordi Cabot | Nov 19, 2020 | Examples, General
The Hello World program is the typical first example you see when learning any programming language since it was first used in a tutorial to learn B (predecessor of the C language) in 1973. It is often the first program written by people learning to code. Its success...
by Jordi Cabot | May 7, 2020 | Opinion, General
Chatbots are becoming a common component of many types of software systems. But they are typically developed as a side feature using ad-hoc tools and custom integrations. We believe chatbot design should play a more central role in software development processes. Even...
by Jordi Cabot | Mar 30, 2020 | Opinion, General
The current coronavirus disease (COVID-19) is collapsing hospitals all around the world. But it’s also collapsing all kinds of emergency response support systems. Emergency phone numbers have easily tripled the number of calls they get these days. Many of them...
