Black Friday and Cyber Monday are the two single days that concentrate more sales of the whole year. Christmas sales are bigger but they are spread out over a much longer period of time. So, is your online shop ready for Black Friday / Cyber Monday? If you’re...
The adoption of chatbots is still on the rise in many domains. For instance, a new report from Juniper Research has found that the adoption of chatbots across the retail, banking and healthcare sectors will realize business cost savings of $11 billion...
Every website deserves a chatbot. Even more, an eCommerce site where you need to be fast in answering questions and help your customers find the products they need, show them the current offers, explain your shipping and payment options, etc. You could forget about...
We’re happy to announce that Xatkit was the winner of the Jury award to the best startup of the SpinUOC 2021 competition! SpinUOC is entrepreneurship support programme for students, alumni, course instructors, faculty members, researchers or administrative staff...
We have now uploaded the slides and video of the technical briefing we gave at ICSE’21 discussing the challenges of building good chatbots. Summary of the technical briefing Chatbots are popular solutions assisting humans in multiple fields, such as customer...