by xatkit | Feb 10, 2022 | General, Releases
Most of you have more than one website. Or maybe you’re a web agency and therefore manage many websites. Until now, Xatkit was following a 1 user account <-> 1 bot policy, which forced you to create several accounts. We’re happy to say that his now...
by xatkit | Dec 8, 2021 | Features, Technical
Monitoring a bot’s behavior is almost as important as the initial creation of the bot itself. Every chatbot project should come with a clear monitoring plan to identify, for instance, frequent user utterances that the chatbot is unable to match. This is a...
by xatkit | Sep 22, 2020 | Platforms, Technical
A dashboard to monitor your chatbot is almost as important as the bot itself. Among many other aspects, you need to keep an eye on the visitors’ questions the bot is unable to match, where they stop the conversation, how often they use the bot… By default,...
by xatkit | Mar 25, 2020 | Features, General
Most chatbot platforms focus, understandably, on all the cool features they offer to create great chatbots. But IMHO, a chatbot without proper monitoring is worth next to nothing. When you start creating a chatbot you think You know what your visitors will want to ask...
